Microsoft Dynamics Marketing – Venue Management
When it comes to managing events i find one of the most difficult aspect of it is the venue management....
Mark Blog
Microsoft Dynamics Marketing – Events
Let's have a look at Events in Dynamics Marketing Sometimes I forget to blog so here goes with one that...
Field Service 2021 Wave 1 – Top 5
It's once again time for my top 5 features for the next Wave release Self-service scheduling for your customers Will...
The lost art of the Reference Panel
Ok, So back on the tools for a few weeks and I am getting to play with the platform with...
2020 Wave 2 Release – My Field Service Top 5
Ok, yes i know there are actually 6...... But that's a testament to the team getting some amazing new features...
Field Service Mobile ….. The Offline Model Driven App
Who doesn't want some new toys on the first of a month? Today Microsoft released the Field Service Mobile (2020)...
Microsoft Power Virtual Agent: Trigger Phrases
Microsoft Virtual Agent for Customer Service: Trigger Phrases We have created our Topic which is fine, But how do we...
Microsoft Power Virtual Agent for Customer Service: Creating Topics
Today we are going to look at Topics in Microsoft Power Virtual Agent. A Topic is where we identify the...
Microsoft Power Virtual Agent for Customer Service: What is a Virtual Agent?
So The Question is........ What is Power Virtual Agent? When you go online and speak to all of those Robotic...
The Field Service Sessions
For the next few months i will be dipping into the world of Field Service and bringing everyone some how...
