Field Service 2021 Wave 1 – Top 5
It's once again time for my top 5 features for the next Wave release Self-service…
Mark Blog
The lost art of the Reference Panel
Ok, So back on the tools for a few weeks and I am getting to…
2020 Wave 2 Release – My Field Service Top 5
Ok, yes i know there are actually 6…… But that's a testament to the team…
Field Service Mobile ….. The Offline Model Driven App
Who doesn't want some new toys on the first of a month? Today Microsoft released…
Microsoft Power Virtual Agent: Trigger Phrases
Microsoft Virtual Agent for Customer Service: Trigger Phrases We have created our Topic which is…
Microsoft Power Virtual Agent for Customer Service: Creating Topics
Today we are going to look at Topics in Microsoft Power Virtual Agent. A Topic…
Microsoft Power Virtual Agent for Customer Service: What is a Virtual Agent?
So The Question is…….. What is Power Virtual Agent? When you go online and speak…
The Field Service Sessions
For the next few months i will be dipping into the world of Field Service…
Field Service Mobile Application – Limits removed
So after a few rumours D365Saturday in Dublin over the weekend on the Field Service…
Field Service – Installing Demo Data in Dynamics 365
Following on from the previous 2 sessions (Install Field Service & Connecting to Power BI)…